What gets deleted when you close your account, and what stays

First, you can leave whenever you want

You can close your account from My account. There is nothing to contact Support about and no reason to give.

Because it can't be undone, the last step asks you to type a phrase yourself. Tapping yes once is something a hand does on reflex. Writing it out gives you one more moment to think, and we judged that to be worth the friction.

Deleted immediately

• Your profile — name, age, area, introduction
• Your photos — the database records and the original files in storage
• Your identity check records
• Notices, the interest you sent, sign-in data

Photos go down to the file. Deleting the record and leaving the file is not deleting.

What stays, and why

Here is why we don't write that everything is deleted.

The messages you exchanged stay.

A conversation does not belong to you alone. If it vanished the moment one person left, the other person would lose the record of something that happened to them. When they need to tell us what went on, nothing would be left.

Report and block records stay as well.

They are the proof that something was done. If a reported person could wipe the record by closing their account and come back, doing anything about it would stop meaning anything.

What those records don't hold is who you were. The profile is gone, so no name attaches to them.

We delete your phone number and keep one value that can't be reversed

The number itself is deleted. In its place we keep a single value that cannot be turned back into a number.

That value can't be used to find a person. There is exactly one question it can answer — did this number leave while an action was standing against it.

Without it, an account suspended for appearing to be underage could close, then sign up again with the same number, and the decision would be undone.

A normal departure carries no restriction on signing up again. There is no reason to stop someone who changed their mind from coming back.

Payment records are kept for as long as the law says

Records of contracts, payments and dispute handling have retention periods set by Korean e-commerce consumer protection law. For that period we have no choice in the matter.

We can't cancel an App Store subscription for you

If you bought a pass inside the app, the seller is Apple. Closing your account does not stop an Apple subscription.

If we said nothing, you would close your account and then watch the charges keep arriving, and that would be our fault. So the same sentence appears on the closing screen. You have to cancel it yourself in Settings, then Apple Account, then Subscriptions.

Why we write all of this out

Saying everything is deleted would be far simpler. Most people never check, so writing it would cause us no trouble.

But when someone does check, if what they find is a lie, nothing else we say will be worth anything to them afterwards. So we wrote down the inconvenient version.